When you move, you often have to pay a lump sum in "initial costs." Until now, bank transfers were the primary method of payment, but Cross House now accepts credit cards (and debit cards) and QR code payments .
All payments are completed online . There's no need to go to a bank or ATM for a transfer, or to prepare cash. We accept cards issued in Japan, as well as cards issued overseas and a wide range of smartphone payment apps that you're familiar with in your home country .
It's now even easier to use for people who don't yet have a Japanese bank account or who want to ask family members overseas to make payments for them.
Available payment methods
This time, we are handling the payment of the initial fees . You can choose from the following two categories.
| Payment Category | Compatible Brands |
|---|---|
| Credit card (debit cards also accepted) | VISA／Mastercard／JCB／American Express／Diners Club |
| QR code payment | WeChat Pay / Alipay / Alipay HK / Touch 'n Go eWallet / GCash / Boost / BPI / tinaba / Kredivo / KakaoPay / K PLUS / TrueMoney Wallet / NAVER Pay / Rabbit LINE Pay, etc. |
We accept major international credit card brands, so you can use cards issued overseas. If you use a smartphone payment app, QR code payment is convenient.
Even those moving in from overseas can use their home country's app.
One of the most convenient improvements in this update is QR code payment . We now support a wide range of smartphone payment apps that are widely used in various countries, especially in Asia. Even if you've just arrived in Japan and don't yet have a bank account, you can pay using the app you normally use.
Examples of supported QR code payment methods (issuing country/region)
- China: WeChat Pay/Alipay
- Hong Kong: Alipay HK
- South Korea: KakaoPay / NAVER Pay
- Thailand: K PLUS / TrueMoney Wallet / Rabbit LINE Pay
- Malaysia: Touch 'n Go eWallet/Boost
- Philippines: GCash/BPI
- Indonesia: Kredivo
- Italy: tinaba
International students and working holiday participants who are worried about procedures in Japanese can rest assured. We support online payments and payment methods that you are familiar with in your home country, so you can find your room smoothly.
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Payment process
There are no complicated steps. During the contract process, our staff will send you an online payment page.
Three steps to paying the initial fee
- Once you've chosen your favorite room, we'll proceed with the contract procedures.
- We will send you a link to the online payment page for the initial fees.
- Choose your preferred payment method and complete the online payment on the spot.
No need to visit our store or prepare cash. You can pay at your convenience using your smartphone or computer.
Frequently Asked Questions
Q. What payment methods are available for the initial fees?
A. You can choose to pay by credit card (debit cards are also accepted) or QR code payment. Both methods require online payment.
Q. Can I use cards or mobile payment services issued overseas?
A. Yes. We widely support international card brands such as VISA, Mastercard, JCB, American Express, and Diners Club, as well as QR code payment apps used in various countries. You can pay using the app you use in your home country.
Q. How do I pay?
A. During the contract process, we will guide you to an online payment page. Simply choose your preferred payment method from that page and make your payment. There is no need to visit our store or prepare cash.
Q. What types of expenses are covered?
A. This time, we have handled the payment of the initial fee. Information regarding the payment method for the monthly fee will be provided separately by our staff.
Q. Can I sign up even if I don't have a Japanese bank account?
A. Initial fees can be paid using overseas-issued cards or QR code payments, making it easier to proceed even for those who do not yet have a Japanese bank account. Please feel free to contact us for detailed contract terms.
Q. I'd like to discuss payment methods.
A. If you're wondering which method is available, please contact us. Our staff will be happy to assist you.
Search for a room
Only furnished properties with appliances are listed!
summary
Cross House now accepts credit card and QR code payments for initial fees. The entire process is completed online, and we widely support cards issued overseas and smartphone payment apps from your home country.
The ease of payment also contributes to peace of mind when choosing a room. Please feel free to contact us with any questions about rooms you are interested in or about payment options.
