- What are your normal business hours?
Our business hours are 10:00 ~ 18:00 (TEL is until 18:30).
※We are open on weekends and national holidays too.
※We will close on the New Year's holiday season.
- Is there age limit?
Yes. 18-39 years old can move in.
- Can I contract without guarantor?
Yes you can. But you need an emergency contact.
- Can I register the address for Resident card?
Yes you can.
- Can I get mail?
Yes you can.
- How can I make contract?
You need to book house viewing or you can contract without house viewing. Please contract us over the phone or email.
- Can I make reservation in advance?
Yes you can.
- Can I cancel the contract before moving in?
Yes you can. However, registration fee is non-refundable.
- How can I cancel the contract?
Notice must be faxed to us at least 1 month before the move-out date.
Even though you would like to move out within a month from the day you faxed cancellation form, you will be charged the fee for a month.
For example) If we receive the form from you on April 1st, you will be charged until May 1st even though you move out before May 1st.
- Who takes care of garbage and cleaning?
There is a house manager among residents. House manager will throw away garbage.
Also, we provide cleaning service once a week. However, Please clean your room by yourself.
- Can I invite my family or friends?
No. you cannot invite anyone who is not a resident.
- Can I smoke inside of the house?
You cannot smoke inside of the house. There is smoking space in balcony or rooftop.
There is no smoking space in some houses.
- Is there curfew?
No. there isn't.
- Do I need to pay for using washing machine and shower?
No. You can use it for free. And we provide detergent in some houses. (There are no detergent in some houses)
- Is there parking space for bicycle?
It depends on house. Please contact us for more information.
- Is there any storage space?
Yes there is. You can put about 50-60 clothes in your space.
- Is there any supplies?
We provide most supplies for living which you would need.
Such as basic seasoning like salt, sugar, soy source and corn oil. (Contents can differ from property to property.)
- What facility is there?
There is bed in every share house.
And There are electrical outlet, curtain, laundry pole, lamp and desk.
In common space, there are PC, paper(in some places), microwave, rice cooker, electronic kettle and some cooking utensils.
There are table, TV, refrigerator, closet, microwave, washing machine, air conditioner and bed in Apartment type.
- Is bedding(futon set) provided?
No. You have to prepare bedding(futon set) by yourself, or We provide rental service(1,000yen/month).
- Is a mattress provided?
It depends on a house. We provide rental service (1,000yen/month).