In the case of furnished apartments, it is common for each tenant to sign up for water, electricity, gas, internet, etc., but Cross House offers plans that include all essential services and plans that provide essential services on your behalf.
(There are some exceptions, such as properties with free water and properties that are all-electric.)
Regarding the Internet, we have introduced e-SIM sales companies at the end of the page.
If you have a SIM-unlocked mobile phone, please consider this.
Lifeline included plan
This plan involves signing the water, electricity, and gas contracts in the name of XROSS HOUSE, and the tenant paying a fixed monthly fee of 15,000 yen (tax-exempt) to XROSS HOUSE.
XROSS HOUSE will handle all procedures, including contract and cancellation procedures when moving in and out, as well as being present when opening and canceling the service.
However, please note that if your monthly usage amount exceeds 15,000 yen, you will be responsible for the excess amount.
(For example, if the usage amount is 20,000 yen, the excess amount of 5,000 yen will be charged to the resident.)
<Notes>
*This plan does not include internet. Please make your own contract for internet.
Lifeline contract agency plan
Our partner company will handle the water, electricity, gas and internet contracts for you, free of charge.
<Notes>
*Monthly payments are made to the respective water, electricity and gas companies.
*If you use this agency plan, you will be deemed to have agreed to the sharing of your personal information with the agency.
*The proxy plan only supports the activation procedure. Please handle the cancellation procedures for each service (water, electricity, gas, internet) yourself.
*Internet support is only available if you have a Japanese phone number.
• English Support Tel: 050-5784-4658
• Chinese Support Tel: 050-5784-4652
• Korean Support Tel: 050-5784-4654
【Email Support】
• General Inquiries: multilingual_contact@classlab.co.jp
Search for a room
Only furnished properties with appliances are listed!
Introducing e-SIM services (including eSIMs with Japanese phone number)
Cross House has partnered with an e-SIM sales company, so we would like to introduce the services we offer.An e-SIM is a SIM card that is built into your smartphone, eliminating the need for a physical SIM card.
This means there is no need to hand over the SIM card, so you can purchase it online and start using it straight away.
However, this offer is only available to those who have SIM-unlocked mobile phones.
Some mobile phones cannot be used even if they are SIM-unlocked, so please check the URL below.
eSIM cards with Japanese mobile phone numbers are also available for purchase, so be sure to check them out!
If you wish, you can purchase it from the URL below.
・Japanese: https://www.fobi.co.jp/ja/xrosshousecontents
・English: https://www.fobi.co.jp/xrosshousecontents
* Purchases can only be made by credit card.
*You can make a purchase even if the credit card name is not your own.
Xross House only introduces sales company,
so if you have any questions about the products, please contact the email address listed in the URL.
