Privacy policy

1. Regarding acquisition of personal information

Our company will acquire personal information appropriately without using false or other illegal means.

2. Regarding use of personal information

We will use personal information to the extent necessary to achieve the following purposes of use. When using personal information for purposes not specified below, we will do so after obtaining the consent of the individual in advance.

• (1) Contact regarding inquiries
• (2) Information when moving in
• (3) Providing various services

3. Regarding the safety management of personal information

We will take necessary and appropriate measures to prevent the leakage, loss, or damage of personal information we handle, and to safely manage personal information.

4. About consignment of personal information

When outsourcing all or part of the handling of personal information to a third party, our company conducts a strict investigation of the third party and ensures the safety of the personal information entrusted with its handling. We will provide necessary and appropriate supervision of the third party to ensure proper management. In addition, we may outsource the handling of personal information when performing consulting, Privacy Mark application, and ISMS application work jointly with a third party.

5. Regarding provision of personal information to third parties

Our company will not provide personal information to third parties without obtaining the consent of the person in advance, except as stipulated by laws and regulations such as the Personal Information Protection Act.

6. Regarding disclosure and correction of personal information

If a person requests disclosure of their personal information, we will promptly disclose it. At that time, if we cannot confirm your identity, we will not respond to disclosure. If there is an error in the content of personal information and the person requests correction, addition, or deletion, we will investigate and promptly respond to these requests. If we cannot confirm your identity, we will not respond to these requests. If you have any requests or inquiries regarding our handling of personal information, please contact us below.

XROSS HOUSE Co., Ltd.
E-mail: info_xh@x-house.jp
TEL: 03-6712-4344
《Business hours》10:00-18:00

7. Organization/System

Our company appoints the representative director as the person in charge of personal information management, and implements appropriate management of personal information and continuous improvement.

8. Changes to this policy

The contents of this policy are subject to change. The revised Policy will become effective from the time it is posted on this website, unless otherwise specified by the Company.

Enactment date

Enactment date: December 1, 2008
Last revised date: August 1, 2011